Privacy Policy

Helptovo ("Helptovo", "HelptoBot" and partner of Fourthwall, Inc") values your privacy and is committed to being transparent about how information is handled when you interact with this store.

1. Store Status & Responsibility

This store is not a registered company. All e-commerce operations, payment processing, order fulfillment, and website hosting are managed by Fourthwall, Inc (“Fourthwall”).

Helptovo does not process payments, ship orders, or manage customer data related to purchases. Fourthwall is solely responsible for these aspects of the store.

2. Data We Do Not Store

Helptovo does not collect or store sensitive account information such as:

• Payment card numbers or payment account details
• Billing addresses
• Mailing/shipping addresses after a purchase is completed
• Personal identification information provided during checkout

All such information is securely handled by Fourthwall and its payment processors, and is not accessible to Helptovo.

3. Purpose of Limited Information

Any payment or billing address information entered at checkout is used solely by Fourthwall and its payment providers to verify the authenticity of your card or payment method.

4. Contact Information

You can contact us down below:
https://helptovo.com/contact

For order-specific issues, including shipping, refunds, or product concerns, please contact Fourthwall directly at:

• hello@fourthwall.com
• support@fourthwall.com

When contacting Fourthwall, please include your order number and store URL:
https://helptovo.com

5. Liability

Helptovo is not liable for any matters related to orders, payments, product fulfillment, shipping delays, or customer service issues. Fourthwall, Inc is solely responsible for these aspects of your shopping experience.

By using this store, you acknowledge that your transactions and related data are handled in accordance with Fourthwall's policies and terms of service.